Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. Custom and personalized orders may require additional production time of 3–5 business days.
Domestic Shipping (United States) We ship to all 50 US states via USPS and UPS.
- Standard Shipping (5–7 business days): calculated at checkout
- Expedited Shipping (2–3 business days): calculated at checkout
- Overnight Shipping (1 business day): calculated at checkout
Free standard shipping is available on orders over $72.
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your email]. We will work with you to resolve the issue promptly.
Questions? Contact us at [info@whitneyhowarddesigns.com] or visit our Contact page.